The Landscaping and Tree Maintenance Program manages more than 400 acres of improved landscaping and over 45,000 trees throughout the Dougherty Valley, Special Assessment Zones, public rights-of-way, and medians (Service Areas). All routine landscape and tree maintenance is performed by private contractors, with City staff providing oversight to ensure compliance with contract requirements and established landscape maintenance standards. City staff maintain all irrigation infrastructure for every service area.
Core services include:
- Turf mowing for healthy, well-maintained lawn areas
- Shrub and groundcover pruning to maintain plant health and visibility
- Tree pruning and removal for safety, clearance, and appearance
- Leaf and litter collection to keep public spaces clean and accessible
- Weed abatement to control invasive growth and maintain a tidy landscape
- Integrated Pest Management (IPM) to minimize pesticide use and protect the environment
- Fertilization to promote long-term plant vitality
- Irrigation Infrastructure Maintenance
The City’s landscape maintenance standards establish service levels, appearance expectations, and sustainability goals. These standards are applied citywide, including in the Landscaping and Lighting District 1984-1 and The Preserve, where enhanced maintenance is funded by local property owners.
Service level reductions, often due to budget limitations or staffing constraints, may affect landscape appearance. These reductions can result in less frequent mowing, pruning, or weed control. City staff continue to monitor site conditions and prioritize services based on safety, visibility, and overall aesthetics.
Contact Us:
Public Services staff are available to assist you during regular business hours:
Monday through Friday, 8:30 a.m. – 5 p.m.
For questions or concerns about City landscaping, please contact:
Public Services: (925) 973-2800
Or submit an online request through our Citizen Request Management System
After-Hours and Weekends
If you need immediate assistance outside of regular business hours, please call:
San Ramon Police Dispatch: (925) 973-2779
Examples of urgent issues include:
- Running City irrigation water during daylight hours (City irrigation is normally scheduled to run at night)
- A fallen tree or large limb blocking a sidewalk or roadway
- Any hazard within City-maintained landscaping or the public right-of-way
IMPORTANT: IF THIS IS AN EMERGENCY, PLEASE DIAL 911