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The City of San Ramon City Clerk's Office is a designated U.S. Department of State Passport Acceptance Office.

U.S Department of State Update on Passport Operations 

If you have a life-or-death emergency need or urgent travel (non-emergency), please call the Department of State at 1-877-487-2778 to schedule an appointment. More information about Life-or-Death Emergency Service and Urgent Travel Service is available on the Department of State website. 

  

DO NOT BOOK AN APPOINTMENT UNTIL YOU
HAVE READ THESE IMPORTANT INSTRUCTIONS

  • Face masks are strongly encouraged while inside the passport office.  
  • APPLICATIONS MUST BE TYPED OR PRINTED USING BLACK INK
  • ACCEPTED FORMS OF PAYMENT: Personal checks, cashiers checks, or money orders only; SEPARATE payments go to the Department of State and to the City of San Ramon respectively. See passport fee schedules below for details.
  • For complete information on all REQUIRED forms and documents you need to bring to your appointment, go to https://travel.state.gov/content/passports/en/passports/apply.html

Book Now buttonPASSPORT APPOINTMENT LOCATION:
SAN RAMON CITY HALL 
7000 BOLLINGER CANYON RD
BY APPOINTMENT ONLY 

Passport applications are accepted by appointment only. No walk-in service available. 

  • The City does not process renewal forms (DS-82) for adults. These are mail in forms only.
  • The system will automatically show the first available time slot.
  • Double booking appointments will result in the 2nd appointment being cancelled.
  • If you have a travel emergency, please contact (877) 487-2778
Passport Fees

1.  Passport Application Fees are payable to the "DEPARTMENT OF STATE"

Payable by personal checks, cashiers checks, or money orders only.

Passport Application Type Instructions and application download 16 years and over Under 16 years*
DS-11 New Passport application
Note: All Applicants using the DS-11 form must be present at the time the application is submitted.
DS-11 $130.00 $100.00
Passport Card DS-11 $30.00 $15.00
DS-82 Passport Renewal by Mail
The City does not process renewal forms (DS-82) for adults. These are mail in forms. If you need assistance and make an appointment, please use the DS-11 form.
DS-82 $130.00 N/A

2.  Passport Execution Fees are payable to the "CITY OF SAN RAMON"

 $35.00 per passport application

Payable by cash, personal check, credit card, or debit card (VISA, MasterCard, or American Express).

If paying by credit card or debit card, there is an additional fee charge of 2.88% per transaction.

*SPECIAL INSTRUCTIONS FOR MINORS
  • Passports For Children Under Age 16
    A United States passport application for children under the age of 16 requires the signatures of both parents. The "Statement of Consent" (Form DS-3053) for the non-appearing parent must be notarized. A clear copy of the non-applying parent's government issued photo ID, front and back, is required.
  • Passports For Minors Age 16 And 17
    Minors ages 16-17 with their own identification can apply for a passport by themselves. However, it is recommended that at least one parent appear in person with the minor to identify him/her and to show parental awareness.
FREQUENTLY ASKED QUESTIONS
How long does it take to process my application?
The U.S. Department of State has advised the City of San Ramon that standard passport processing is now 8-11 weeks from receipt of completed applications by Passport Agencies. Allow an additional 7 days for mailing.
Do you have expedited services?
Those wishing to receive their passports sooner may request expedited service, which assures processing within 5-7 weeks from receipt of completed applications by Passport Agencies. Allow an additional 7 days for mailing. The additional cost to expedite your application is $60.00 per application payable to the Department of State. Overnight mail is available at an additional cost.
Where can I have my passport photo taken?

The following is a list of local passport photo shops. Please call the individual business for specifics on directions, hours of operation and photo prices. This list is provided solely for your convenience.

California Automobile Association
2435 San Ramon Valley Blvd.
(925)830-9797
FedEx Office
2101 Camino Ramon
(925)277-1478
PostalAnnex
9110 Alcosta Blvd. Ste. H
(925)648-0608
UPS Store
231 Market Place
(925)275-9590
CVS
9120 Alcosta Boulevard
(925)829-1213
UPS Store
2415 San Ramon Valley Blvd.
(925)855-4700
CVS
2455 San Ramon Valley Boulevard
(925)820-7321