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DUE TO COVID-19 
ALL PASSPORT SERVICES ARE SUSPENDED 

IF YOU NEED  PASSPORT SERVICES, 

PLEASE CONTACT THE U.S. DEPARTMENT OF STATE  PASSPORT SERVICES AT

Phone1-877-487-27781-888-874-7793 (TDD/TTY)

 OR REFER TO THE WEBSITE: TRAVEL.STATE.GOV

September 10, 2020 - Update from U.S. Department of State

Due to the COVID-19 pandemic, the Department of Homeland Security (DHS) extended the deadline for REAL ID by one year until October 1, 2021. Beginning in October 2021, DHS will require customers to use a REAL ID to fly domestically. The most common REAL ID is a state-issued driver's license. A U.S. passport book and passport card are two of many alternative documents that customers can use to fly domestically if they do not have a state-issued REAL ID. For more information on REAL ID, go to the DHS website.

 

DO NOT BOOK AN APPOINTMENT UNTIL YOU
HAVE READ THESE IMPORTANT INSTRUCTIONS

  • APPLICATIONS MUST BE TYPED OR PRINTED USING BLACK INK
  • ACCEPTED FORMS OF PAYMENT: Personal checks, cashiers checks, or money orders only; SEPARATE payments go to the Department of State and to the City of San Ramon respectively. See passport fee schedules below for details.
  • For complete information on all REQUIRED forms and documents you need to bring to your appointment, go to https://travel.state.gov/content/passports/en/passports/apply.html

Book Now buttonPASSPORT APPOINTMENT LOCATION:
7000 BOLLINGER CANYON RD
BY APPOINTMENT ONLY  

  • The City does not process renewal forms (DS-82) for adults. These are mail in forms.
  • The system will automatically show the first available time slot.
  • Double booking appointments will result in the 2nd appointment being cancelled.
  • If you have a travel emergency, please contact (877) 487-2778

The City of San Ramon City Clerk's Office is a designated U.S. Department of State Passport Acceptance Office.

Passport Fees

1.  Passport Application Fees are payable to the "DEPARTMENT OF STATE"

Payable by personal checks, cashiers checks, or money orders only.

Passport Application Type Instructions and application download 16 years and over Under 16 years*
DS-11 New Passport application
Note: All Applicants using the DS-11 form must be present at the time the application is submitted.
DS-11 $110.00 $80.00
Passcard DS-11 $30.00 $15.00
DS-82 Passport Renewal by Mail
The City does not process renewal forms (DS-82) for adults. These are mail in forms. If you need assistance and make an appointment, please use the DS-11 form.
DS-82 $110.00 N/A

2.  Passport Execution Fees are payable to the "CITY OF SAN RAMON"

Payable by cash, personal check, credit card, or debit card (VISA, MasterCard, or American Express).

If paying by credit card or debit card, there is an additional fee charge of 2.88%, plus $0.09 per transaction.
Example: $35.00 execution fee + $1.10 credit card fee = $36.10 total transaction

 $35.00 per passport application (DS-11 form and passcard) 

*SPECIAL INSTRUCTIONS FOR MINORS
  • Passports For Children Under Age 16
    A United States passport application for children under the age of 16 requires the signatures of both parents. The "Statement of Consent" (Form DS-3053) for the non-appearing parent must be notarized. A clear copy of the non-applying parent's government issued photo ID, front and back, is required.
  • Passports For Minors Age 16 And 17
    Minors ages 16-17 with their own identification can apply for a passport by themselves. However, it is recommended that at least one parent appear in person with the minor to identify him/her and to show parental awareness.
FREQUENTLY ASKED QUESTIONS
How long does it take to process my application?
The U.S. Department of State has advised the City of San Ramon that standard passport processing is now 6-8 weeks from receipt of completed applications by Passport Agencies. Allow an additional 7 days for mailing.
Do you have expedited services?
Those wishing to receive their passports sooner may request expedited service, which assures processing within 2-3 weeks from receipt of completed applications by Passport Agencies. Allow an additional 7 days for mailing. The additional cost to expedite your application is $60.00 per application payable to the Department of State. Overnight mail is available at an additional cost.
Where can I have my passport photo taken?

The following is a list of local passport photo shops. Please call the individual business for specifics on directions, hours of operation and photo prices. This list is provided solely for your convenience.

California Automobile Association
2435 San Ramon Valley Blvd.
(925)830-9797
FedEx Office
2101 Camino Ramon
(925)277-1478
Costco
3150 Fostoria Way
(925)277-0407
UPS Store
231 Market Place
(925)275-9590
CVS
9120 Alcosta Boulevard
(925)829-1213
UPS Store
2415 San Ramon Valley Blvd.
(925)855-4700
CVS
2455 San Ramon Valley Boulevard
(925)820-7321