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 Residential garbage, recycling, and yard trimmings collection services in San Ramon are provided by Waste Management, Inc.

If you need to:

  • Start service
  • Report a missed pick-up or any other service problem
  • Request motor oil recycling jugs or motor oil filter recycling bags
  • Replace or repair a cart
  • Change your cart size
  • Resolve a billing issue
  • Obtain general program information

Waste Management
Waste Management, Inc

(925) 837-3356
Monday - Friday 7 am to 5 pm

The City of San Ramon has a contract with Waste Management to provide these services. To lodge a complaint about Waste Management, or if you are not satisfied with Waste Management’s services, please contact the City of San Ramon’s Solid Waste and Recycling Program Manager, David Krueger at (925) 973-2824 or

Missed pick-ups reported by 3:00 p.m. on a work day will be collected by the end of that day. Missed pick-ups reported after 3:00 p.m. will be collected by the end of the next work day. Requests for cart repair, replacement, or exchange will be completed within 3 working days of notification.

To report missed pick-ups, replace or repair garbage carts, start service, request service changes, or ask questions about your garbage bill, please call Waste Management at (925) 837-3356 or visit


WM bag-it tagIf you have more garbage than will fit in your garbage cart, you can purchase Extra Trash Service tags to place on a 32 gallon bag (provided by resident) for collection of occasional extra garbage. Put your full 32 gallon bag (provided by resident) with tag facing the street, on the curb, next to your garbage cart, on your regular collection day. Tags can be purchased and mailed to your home by calling Waste Management at (925) 837-3356. You can also purchase Extra Trash Service tags at San Ramon City Hall (7000 Bollinger Canyon Rd.), or at the Permit Center (2401 Crow Canyon Rd), M-F, 8:30 a.m. – 4:00 p.m.. The price of the tag ($7 each, 1 per 32 gallon bag) includes the cost of the extra pickup. Extra garbage that is set out beside your garbage cart without the tag will not be picked up.