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Frequently Asked Questions
Question: I’m interested in joining a vanpool and/or carpool. How can I get a match list for carpools/vanpools. Answer: 511 Regional Rideshare is the Bay Area non-profit regional rideshare organization. The Regional Rideshare agency can match commuters with interested in carpooling and/or vanpooling. They can also assist commuters start a new carpool/vanpool. Interested commuters can call 511 or visit www.511.org. Question: Is there an incentive for joining a vanpool? Answer: Yes. In Contra Costa County, commuters can receive 50% off their vanpool fare for the first three months. Once a commuter joins a vanpool, they must complete the Vanpool Passenger Application within three months of joining a vanpool. The City of San Ramon administers the countywide vanpool incentive programs. Please contact Transportation Services at 925-973-2650 for more information. Question: Is there a transit service in San Ramon that connects to the BART station? Answer: County Connection provides transit service to the Dublin/Pleasanton and the Walnut Creek BART stations. Please contact Transportation Services at 925-973-2650 for specific routes and schedules or County Connection at (925) 676-7500 or visit www.cccta.org. Question: I would like to ride my bike to work, how do I rent a bike locker and where are the locations? Answer: The City of San Ramon provides bike lockers to residents for a minimal fee. Bike lockers are located at the San Ramon Transit Center and the Sycamore Park and Ride Lot in Danville. To learn more about the program, please contact the City of San Ramon Transportation Services Division at 925-973-2650. Question: My children take public transportation to school. I received information that the City offers free transit passes to students. How do I apply for the incentive? Answer: The transit ticket program offers limited free public bus passes to students. To qualify, students must attend school in the communities of Alamo, Lamorinda, Danville, and San Ramon. Please call Transportation Services at (925) 973-2650 to register. Question: How can I find out about the commute incentive programs in Contra Costa County? Answer: To find out more about the commute incentive programs please visit our Commute Alternative Solutions page. Question: How can I get speed humps on my street? Answer: Speed humps can be installed as part of the City’s Residential Traffic Calming (RTC) Program. In order to initiate the speed hump process a petition package must be obtained by the requestor. Once the petition is signed by 75% of the residents along the affected street, City staff will begin to schedule traffic counts and analysis. Question: Do you know the traffic volumes on San Ramon’s roadways? Answer: Traffic volumes are recorded on a yearly basis as part of the Citywide Traffic Monitoring Program. The data is collected and analyzed annually for key roadways and street intersections to identify problem locations so that necessary mitigation measures can be developed in a timely manner. Question: How can I install a stop sign near my house? Answer: Stop signs are installed for right of way management at intersections where current traffic control is inefficient; and when the proposed location meets the stop sign installation criteria. In order to analyze the effectiveness of stop sign control at an intersection, many factors must be considered, which include: traffic volumes, traffic accident history, pedestrian volumes, etc. Because stop signs are only used for right of way management, a specific traffic concern may be addressed through other traffic mitigation measures found in the Residential Traffic Calming Program. Question: What is the San Ramon Transit Center? Answer: Located at the Executive Parkway/Camino Ramon and adjacent to Iron Horse Middle School, the San Ramon Transit Center provides 54 parking spaces for residents and/or commuters to leave their cars and meet a carpool, vanpool, or public transportation. It also provides bike lockers and is a centralized transit connectivity station. It is maintained by the City of San Ramon. Please call the City of San Ramon Transportation Services Division if you have any questions or need additional information at (925) 973-2650.
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