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San Ramon Service Center
Public Services Department


San Ramon LogoFacilities Maintenance

Facilities Maintenance crews provide preventative and restorative maintenance for the San Ramon Community Center, City Offices, San Ramon Olympic Pool and Aquatic Park, Senior Center, and Forest Home Farms. Staff is also responsible for the daily maintenance and operation of the City’s water features, such as the participatory fountain at San Ramon Central Park, the fountain at Bollinger Canyon Road and Alcosta Boulevard, and the fountain at Dougherty Road and Crow Canyon Road.

>>>Click here for detailed Fountain Information and Schedule<<<

Facilities Maintenance personnel also provide service to the City of San Ramon's Service Center located at 5000 Crow  Canyon Road.  This is the home base for the City’s Public Services and administrative activities. The Service Center provides preventative maintenance and repair for all maintenance equipment and vehicles.

In addition, staff technicians work with community volunteers to restore vintage John Deere and other vintage model tractors.  These tractors are on display at Forest Home Farms.  Visit the Forest Home Farms page for additional information about hours of operation and upcoming events.   

Fountain Schedule

The City of San Ramon currently operates seven display fountains.  As a result of service level reductions and cost saving measures, the following fountains will be operating on a modified schedule: Bollinger Canyon Fountain (at Bollinger and Chanterella), Ring and Rock Fountain (at Alcosta, in front of the San Ramon Community Center) and the Meadow Fountain (located at Alcosta, behind the San Ramon Community Center). 

The schedule for fountains that are funded by annual homeowner assessments through the Landscaping and Lighting District will remain the same. These fountains include Canyon Lakes (at Bollinger and Alcosta) and Step and Reflection (at Dougherty and Crow Canyon).

While the City expects to have the fountains running as scheduled, there may be situations where unforeseen disruptions or repairs are needed.   The City also schedules routine maintenance which may necessitate the fountains being inoperable for some time.  Some repairs may take several days or weeks to complete.  In order to protect the City of San Ramon and its standards of excellence for facilities, the City reserves the right, at any time, to shut down the fountains for safety concerns and unforeseen maintenance problems.

No special permits or requests will be considered to turn on the display at these fountains outside the schedule of operation. If you have any questions regarding the fountains, you may contact Public Services at (925) 973-2800, or complete a CRM service request.

(Bollinger and Chanterella)


Mon - Fri 5-9 pm 8-9 pm
Open Sat - Sun 11 am - 7 pm  
(Bollinger & Alcosta)
Closed for repair Mon - Fri 6-10 am,
6-10 pm
6-10 pm
In an effort to assist with the conservation of water, the City has temporarily turned off the Canyon Lakes Fountain.  The City’s display fountains use recirculated water, but during the course of routine maintenance staff noticed a loss of water and determined the cause to be a leak in the fountain basin. The City is currently in the process of obtaining repair quotes to have the system repaired and the fountain back in service soon.  A repair schedule will be posted on the website as soon as it is available.
Apr 1-Oct 30
11 am - 6 pm  
MEADOW (Alcosta, behind the Community Center) Open Sat - Sun 11 am - 6 pm 6 pm to 10 pm
RANCHO SAN RAMON PARTICIPATORY FOUNTAIN (Rancho San Ramon Commmunity Park) Open Daily
Apr 1-Oct 30
11 am - 6 pm  
STEP & REFLECTION FOUNTAINS (Corner of Dougherty & Crow Canyon) Closed for repair Mon - Fri 6-10 am,
6-10 pm
5-6:30 am,
9-10 pm
Closed for repair Sat - Sun 9-10 am 5-6:30 am,
9-10 pm
RING & ROCK (at Alcosta, in front of the community center) Closed for maintenance      

*Regular Schedule, Display Pump Hours, and Lighting Hours do not apply if the OPERATING STATUS indicated that the fountain is CLOSED.

Fountain Closure - West Branch - Reflection Fountain

On Saturday, July 23rd the City was contacted regarding a leak at the Reflection Fountain located at the corner of Dougherty Road and Crow Canyon Road. Staff was notified and responded. When they arrived, they found water flowing out of the recessed vault and quickly shut off the valves serving the fountain. Unfortunately, the equipment – both electrical and mechanical was submerged.

The City’s fountain contractor, Waterworks Inc., was notified and they responded and began pumping the water from the vault. After pumping the water from the vault, staff and Waterworks found that the water meter on the auto fill line had blown off of the fitting. This is a 2” line with approximately 70lbs. of pressure. Due to the size of the line, the sump pump could not keep up with the amount of water entering the vault and the vault flooded.

It appears that a majority, if not all, of the equipment will need to be replaced. The City’s contractors are assessing the equipment so that a cost can be presented and funding identified.



We provide efficient delivery of quality public services that are essential to those who live and work in San Ramon.
5000 Crow Canyon Rd, San Ramon, CA 94583 | Map | Phone (925) 973-2800 | After Hours Non-emergency Dispatch (925) 973-2779