CrimeReports.com FAQs

What is CrimeReports.com? CrimeReports.com is an online mapping and analysis service provided by Public Engines, Inc., headquartered in Salt Lake City, Utah. CrimeReports.com combines the value of police data with the ease-of-use of Google-based mapping and an analytics module so that members of the public can view police data in a high-impact map or summary descriptive format. Members of the public may also sign up to receive free email alerts based on user-defined parameters (e.g., geography, crime types, frequency, etc.).

What type of San Ramon Police Department (SRPD) data is used in CrimeReports.com? The CrimeReports.com service utilizes information from the SRPD CAD system. CAD stands for Computer Aided Dispatch. CAD is a highly specialized application that allows for the coordinated communication, assignment and tracking of Police Department resources in response to citizen and police generated calls-for-service.

What specific types of data from CAD are used in CrimeReports.com? Calls-for-service data is utilized for CrimeReports.com, including the following: entry date, report number, and event location.

Is there a description for the CAD data fields included in CrimeReports.com? Yes:

• Report Number: Electronically generated by the Police Department’s CAD system, this number catalogues an event reported to the Police Department. The Report number consists of 9 characters (9 numeric).
   
• Entry Date: This is the date that the event was entered into the Police Department’s CAD system.
   
• Event Location: This is the 100th block address and intersection information. CrimeReports.com translates address data into block level data. This means that if an incident occurs at 123 Main Street, it will show up as 100 Block Main Street in the CrimeReports.com application. Some location fields will be populated with “address could not be mapped” if the data was not geo-processed accurately.

The following table provides several examples to demonstrate the block translation process:

How can I use the data from CrimeReports.com in support of community safety goals? Data from CrimeReports.com can be reviewed and used to improve community safety and awareness. CrimeReports.com data can be discussed as part of coordinated crime prevention and neighborhood watch meetings. Members of the community are encouraged to continue partnering and problem-solving with the SRPD while using CrimeReports.com data toward shared police-community goals.

Is every CAD event type included in CrimeReports.com? Not every CAD event type is included in CrimeReports.com. Only events in which an officer wrote a police report.

How often is data updated in CrimeReports.com? CrimeReports.com data is updated automatically once per day and contains the most recent thirty days of data online.

If I find an event and have additional information to provide to the police, what do I do? Information provided within CrimeReports.com is intended for the expressed purpose of educating the public on police activity in the City of San Ramon. Beyond that intended outcome, the Police Department is hoping to enhance our partnerships with the community and is asking the public to provide the Department with any information that would assist the SRPD to resolve crimes. Follow-up information should be directed to the Police by calling 925-973-2779. Information of an emergency nature should be passed through the Department’s 9-1-1 emergency.

Under no circumstances should any member of the public take any action on their own behalf as it relates to the information provided on this website, other than notifying the San Ramon Police Department with information they wish to share.

Who can I contact if I have trouble using the CrimeReports.com website? Click on the link below for assistance in utilizing CrimeReports.com:

http://www.crimereports.com/company/contact

Does CrimeReports.com have a DISCLAIMER? Yes. Disclaimer:
The information displayed on this website is susceptible to some degree of error due to the collection, entry, and geo-processing of the data. No warranty or guarantee is made nor implied regarding the content, geographic accuracy, timeliness, completeness, sequence, or accuracy of any of the information provided herein. The reader should not rely on the data provided herein for any reason. The information is provided strictly as a courtesy to the public.

To view Calls For Service Maps in your area, select the button below.

Click here for more information on:

• Crime Prevention

• Neighborhood Watch Program

• Crime Free Multi Housing Program

police@sanramon.ca.gov
2220 Camino Ramon, San Ramon, CA  94583
Business Office: (925) 973-2700
Records: (925) 973-2770
Emergency:  9-1-1
Police Non-Emergency Dispatch: (925) 973-2779
Fax: (925) 830-0674