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AdministrationClick here for more information on: Providing San Ramon citizens and visitors with outstanding service requires that the Police Department maintain not only qualified field personnel and detectives, but an effective administrative and support staff as well. In addition to the Police Chief, the Administration Division consists of a Captain who works as an assistant to the Police Chief and is responsible for the efficiency of Department operations by preparing and administering the Department budget, contract administration, policy development and implementation, strategic planning, and special projects; an Administrative Analyst who works in a supporting role to the Chief of Police; an Office Coordinator who coordinates the front office staff, the citizen volunteer program, and the Citizens’ Academy; eight clerical staff; a Fleet Specialist; and four Police Services Technicians (PSTs). The Police Department’s front counter remains a hub of activity as staff spends the majority of their time greeting citizens at the front counter, answering phones, fingerprinting, releasing accident reports and towed vehicle forms, receiving counter reports, scheduling child safety seat inspections, and providing requested information. Front office staff responds to 30-145 telephone calls and 25-50 walk-in visitors per day. Requests for Live Scan fingerprinting continues to be demanding, requiring us to offer the service 30 hours weekly to accommodate the requests.
The Dougherty Valley Police Substation opened in September 2005. Located with Parks and Community Services and the Library in the Dougherty Station Community Center, the goal of the City was to make services more accessible to the community. Also, as part of our community policing effort, we want to establish officers in the communities to get to know the people and areas they are assigned and to provide the public with the best police services available. Currently, the officers working at the Dougherty Station Community Center are all assigned to the Investigations Bureau, Youth Services Division, Character Counts, Crime Prevention, and Emergency Preparedness. The substation is open during regular business hours, Monday through Friday, 8:30am-5pm. One Office Specialist is assigned to assist in providing the full-range of services provided by staff at the main police station.
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police@sanramon.ca.gov |
Dougherty Valley Substation