Development Application and
Building Permit Processing
Timelines
Thank you for making an investment in San
Ramon with your development application. The City prides itself on high
quality public service, but acknowledges that much of the good work is the
result of private investment choices made by each of our applicants to
locate in San Ramon. One of our primary goals is customer satisfaction.
Development Processing
San Ramon’s development review process is
based on our General Plan 2020 and supplemented by the Zoning Ordinance and
Federal, State and City adopted rules, regulations and policies. Many of
these documents are provided online at our web site at
www.sanramon.ca.gov. Our
professional staff uses these policies to ensure your application is
reviewed in a comprehensive manner with the goal of providing you with
complete and accurate information at the beginning of the process. Our goal
is to be continuously improving our customer services and overall process.
Processing Timelines for
Land Use
Development Applications and Building Permits
The City has worked with residents,
contractors and the development community to solicit feedback on our service
and to establish timelines for processing many of our land use development
applications and building permits. These tables identify target timelines
that are intended to set expectations for City staff and our applicants as
to how long a given process should take. One important lesson we have
learned is that a partnership and open communication with the applicant
helps to keep projects moving more successfully through the process. City
staff is committed to managing your project(s) according to these timelines.
If your project does not fit into one of
the general categories, we will work with you to establish the best course
of action for processing your application(s). For example, if your project
is requiring more than two plancheck reviews or there is extensive public
input, we will schedule a meeting with you and your consultants to discuss
the best way to keep your project moving forward.
There maybe requirements from other
agencies that are more restrictive than the City’s. We encourage you to
contact the following agencies to determine if their review and/or approval
is needed.
Contra Costa Central Sanitary District
5019 Imhoff Place
Martinez, Ca 94553
(925) 228-9500
Dublin San Ramon Services District
7051 Dublin Blvd
Dublin, Ca, 94568
(925) 828-0515 San Ramon Valley Unified School
District
699 Old Orchard Dr.
Danville, Ca 94526
(925) 552-2944 or 552-2906 San Ramon Valley Fire Protection
District
1500 Bollinger Canyon Road
(925) 838-6600
San Ramon, CA 94583 Environmental Health Department
2120 Diamond Blvd, Suite 200
Concord, Ca 94520
(925) 646-5225
PG&E
Planning Services
7425 Southfront Road
Livermore ca 94551-8224
(800) 468-4743
EBMUD
375 11th Street,
Oakland, CA 94607
(866) 403-2683
Land Use Development Applications
As part of managing the schedule for your
project, it is important to understand the overall discretionary review
process including the required public hearings and the appropriate
environmental review. The Planning Division staff will assist you with all
aspects of your project, such as coordinating the required City Boards and
Commission meetings and working with you to address and resolve any complex
issues that may arise.
Working With Your Project Manager in
Planning or Building Services
To provide you the best possible customer
service, a staff planner will serve as your project manager and will be
assigned as your key point of contact in the City for processing your
building permit or development application. The project manager is
responsible for managing your project review schedule, scheduling meetings
and providing feedback to you and your consultants regarding various
components of your project. In addition, the project manager will facilitate
the resolution of key project issues to ensure you get the best possible
information and decisions from all City departments in a timely manner. Your
project manager has access to department management and upon your request
will coordinate the necessary team meetings and decision-making to keep your
project moving. This relationship is an important partnership to ensure good
communication and a predictable development process – feel free to contact
your project manager at any time.
Conclusion
It is important to understand that the
planning and building development review process works best when there is a
partnership between the City and our customers to resolve project issues. We
will work diligently to find solutions that meet your needs so that the
City’s long-term goals are achieved.
If you have any questions about the
development process, need help to resolve an issue or have comments about
how we are doing please feel free to give me a call. Please take time to
fill out the Customer Survey forms that you will receive at the conclusion
of your process. Your comments and feedback help us improve the way we do
our jobs, particularly our service to our customers.
Phil Wong
Director of Planning/Community Development
(925) 973-2560
pwong@sanramon.ca.gov
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