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Members of our community who are 60+ are among the most vulnerable to COVID-19. In order to support San Ramon Seniors who must remain home during the current public health order, we are offering the following resource:

Senior Resource Flyer

 

Senior Hotline (English): (925) 973-3250

The City of San Ramon has set up a hotline, which Seniors can call Monday–Friday, 8:30 a.m.–5 p.m. to:

  • Sign up for meal delivery through the Senior Nutrition Program

  • Let us know what else you need (ex: food items, paper goods, prescription pick-up, etc.) so that we can figure out how to help

Senior Hotline (Mandarin)(925) 973-3277

This voicemail line for Mandarin speakers will be checked between 11 a.m. and 2 p.m., Monday–Friday. San Ramon Seniors who speak Mandarin are encouraged to leave a message if they are in need of a meal or goods.

 

 

 

Senior Nutrition Program

Seniors ages 60+ should call (925) 973-3250 by noon on the previous business day to request lunch for the following day. A seven-day meal pack will be delivered on Tuesdays only, after 12pm.

During the "shelter at home" order, meal deliveries will be made by Meals on Wheels, or by City staff, who will be wearing a City staff shirt and have a City ID badge.

To qualify for lunches, residents will need to fill out a NAPIS form certifying they are over 60.

 

Interested in volunteering to help?

Click here to sign up as a City Lights volunteer, and select the “Sign Up” button next to the COVID-19 Community Response program. As needs within our community are identified, volunteers will be notified of opportunities to help.

One opportunity to help would be to donate new and unopened goods for care packages that can be distributed to Seniors who cannot leave their homes at this time. Useful items may include toilet paper, disinfectant wipes, canned goods, pasta, etc—as requests come in through the Senior Hotline. Donations will be accepted at the Alcosta Senior and Community Center, Monday–Friday, 11 a.m.–2 p.m., beginning Wednesday, March 18.

We also encourage those who are able, to reach out to Seniors in your own neighborhoods. A simple way to help would be to share the number of the Senior Hotline (925-973-3250) with them so they can request meals by noon on the previous business day.

Other Resources

All individuals can order items online for delivery, pending availability. Services range from grocery delivery to takeout from location restaurants. Some examples of these companies include:

Safeway

Costco

Doordash

GrubHub

Uber Eats

Postmates

Please note: some stores may have limited stock for a short time due to delivery capacity.

 

Senior Shopping Hours

Some grocery stores are dedicated shopping times for Seniors. Below are the hours available in San Ramon; this will be updated as new hours are announced.

 

Whole Foods Market
Senior Hour (60+): 8–9 a.m.

Safeway
San Ramon Valley Blvd Senior Hours: 6–9 a.m.
Bollinger Canyon Road Senior Hours: 6–9 a.m.

Target
Senior Hour: 8–9 a.m. on Wednesdays only

Nob Hill Foods (Raley's)
No special hours for seniors, but this store is offering pre-packed bags for seniors.

Walmart
Senior Hours (60+): Tuesdays, 6–7 a.m.

Lucky
Senior Hours: Tuesdays & Thursdays, 6 a.m.–9 a.m.

Trader Joe’s
Current opening hours are 9 a.m.–7 p.m. There are currently no  special senior hours, but the store will have two separate lines to let seniors/people with vulnerabilities in first.